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| 26 MAY 2012 at 7:20am |
sandrsheIntergalactic Janitor

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Posts : 3 Joined: 26 MAY 2012 Location: US
Status : Offline | I just bought. How do we get the games? I just got emailed an invoice but no instructions on how to download...or is this going to be mailed?
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| 26 MAY 2012 at 2:41pm |
karlaAdministrator


Posts : 2612 Joined: 27 JUL 2003 Location: US, Close to the Edge
Status : Offline | @kirok and sandrshe I'm sorry you have both had problems with your orders. My involvement doesn't extend to the JA Store, but I've notified the appropriate parties concerning what you've posted.
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| 26 MAY 2012 at 5:10pm |
digitizeAdministrator


Posts : 65 Joined: 10 FEB 2011 Location: US, MA
Status : Offline | I assure you this is not a scam in any way shape or form & everyone will get their games. If you have any problems please contact our support helpdesk & it will be resolved.
Give Life a Break...JustAdventure!
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| 27 MAY 2012 at 10:44am |
cyouIntergalactic Janitor

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Posts : 3 Joined: 26 MAY 2012 Location: BB
Status : Offline | I contacted the help desk. Not only was the issue not resolved, but there was no response at all.
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| 27 MAY 2012 at 10:53am |
kirokIntergalactic Janitor


Posts : 14 Joined: 24 MAR 2010
Status : Offline | They just finally "replied" to mine by sending the download instructions and serial keys.
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| 27 MAY 2012 at 11:15am |
sandrsheIntergalactic Janitor

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Posts : 3 Joined: 26 MAY 2012 Location: US
Status : Offline | I also got email from them with download links and serial numbers. Thank you! I hope you fix this system so future purchases will not be a hassle.
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| 27 MAY 2012 at 7:11pm |
SupportAdministrator


Posts : 1830 Joined: 2 NOV 2011 Location: US
Status : Offline | Hi Guys,
I am sorry it being Sunday my morning was tied up. I have gotten to all placed orders as of now. We didn't learn of this until after the sale began and going forward there is an email that confirms we will be fulfilling these purcahses shortly. Thanks to all of you for being patient. If you need help or didn't get your order please feel free to PM me or email me. If your order was fuifilled (you got my email to you with serials etc) would you please cancel your support ticket, I would really appreciate it so I know that your all taken care of and then I can help the people that need it. The sale is going pretty good and many of you have been very very generous to the developers so on their behalf let me thank you. Don't forget you can always follow us on twitter and facebook. We will hopefully be opening a pinterest soon as well. Hope you guys are all having a great holiday weeked.
-Well, listen to my story, a story I will tell, of an airborne sapper, who would go through hell, His home was FT. Leonard Wood, the land that God forgot, the mud was 18inches deep, and the sun was blazing hot.
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| 27 AUG 2012 at 8:00am |
sandrsheIntergalactic Janitor

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Posts : 3 Joined: 26 MAY 2012 Location: US
Status : Offline | Ok. How do we know if we get Dead Reefs? Deal said if they sold over 1000. Did they? If so how do we get the game. Never got an email about it.
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| 27 AUG 2012 at 8:22am |
kirokIntergalactic Janitor


Posts : 14 Joined: 24 MAR 2010
Status : Offline | I believe their facebook accouint at some point said they were halfway there. I imagine they did not make it. But if you want the game GamersGate has some nice sales occasionally and it is only $5 normally (no idea what it is like on the JA store, but adventure game only stores tend to be extra expensive from what I have seen). This is what I did, during a sale, after I gave up on geting it from the PWYW sale.
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