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Topic: Crystal Key II won't load

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29 OCT 2009 at 4:25am

Nobiru

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I recently bought a copy of Crystal Key II, and it won't load on my 2004 PC with XP Pro, plenty of memory, and a Radeon 9800 Pro video card.  It starts to load, then gives an error message saying "CK2.exe has encountered a problem and needs to close."  Problem is, it just won't tell me what it thinks the problem is.

I have asked this question in another forum without any response.  Be the first to propose a solution!

Thanks,
Nobiru

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20 NOV 2009 at 2:57pm

CrisGer

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you'll need to right click on the program icon and select  "PROPERTIES," then select "RUN IN 640 x 480 and use 16 bit colour setting too which works best.

Then you'll need to go into your graphics card settings and turn down hardware acceleration to just the basics, then do the same for your sound card.

There is a nvida patch for CK2

http://www.filefront.com/3822095/Crystal-Key-2-The-Far-Realm-NVidia-Patch/  .

and be sure to take the disk out, you dont need it to play and it actually interferes with game play if you leave it in.


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24 NOV 2009 at 8:13am

Nobiru

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Thanks, CrisGer,

I tried loading CK2 with the lower settings, but I still couldn't get the game to load.  One time I got a tiny dialogue box saying, "Cannot create core," or something like that.  With another set of parameters, there was no error message at all; I had the screen and colors change to lower resolution, but the game never loaded.  It just dumped me back out to the desktop.  I tried a version 5 of Quicktime.  Also the lowest acceleration levels.

Don't know what else to try, so I'm going to leave it alone for a while.  Thanks for your help.

Nobiru

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29 NOV 2009 at 3:06am

CrisGer

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it is a hard game to play on new systems. If you research you will find some  answers.

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29 NOV 2009 at 5:24pm

Jenny100

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Try uninstalling the game and reinstalling it into your user's My Documents folder instead of into the default location in C:\Program Files. Assuming you have XP SP2 or SP3, these service packs could have prevented a proper install into the C:\Program Files folder, or could be preventing changes the game wants to make when you start it up. The "My Documents" folder isn't "protected" from changes the way the "Program Files" Folder is. If you have an antivirus, you might want to turn it off while installing and running the game.

The first Crystal Key used QuickTime, but the second one did not. So no point worrying about QuickTime with Crystal Key 2.

If I remember right, Crystal Key 2 was one of three adventure games that were messed up by XP's SP1 (the other two being The Omega Stone and Cameron Files 2). SP2 was supposed to fix this, but results were mixed.

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15 DEC 2009 at 5:46pm

CrisGer

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good luck with the game, research will help you figure it out. I give up trying to explain thnings.

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16 DEC 2009 at 2:50am
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Originally Posted By CrisGer (15 DEC 2009 5:46pm)
Sorry to disagree but the informatoin i have found in research says that Crystal Key 2 does in deed use Quick time.....usually 4.0 which it installs. So I blieve my post about that is valid.

http://www99.epinions.com/review/game-Software-All-PC-The_Crystal_Key/content_63830331012


Your link is for The Crystal Key which does use Quicktime, I think it's the Quicktime VR engine or something that allows for the 360 deg panning.

I agree with Jenny.  There is no Quicktime on my version of Crystal Key 2.




16 DEC 2009 at 6:13am

CrisGer

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I give up they can figure it out for themsel.ve  i am tired of arguing.

games are for havinng fun and this is not fun anymore trying to deal with helping with so much criticism.

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17 DEC 2009 at 5:41am
Deleted UserA couple of things have occurred here with this thread that I would like to address.

Number one. I apologize to you sincerely CrisG as I thought the original issue had been resolved. By nature I really do try not to be critical but sometimes I can overreact.  Sorry about that.  In this case Jenny100 posted a possible solution and I quote:

Try uninstalling the game and reinstalling it into your user's My Documents folder instead of into the default location in C:\Program Files. Assuming you have XP SP2 or SP3, these service packs could have prevented a proper install into the C:\Program Files folder, or could be preventing changes the game wants to make when you start it up. The "My Documents" folder isn't "protected" from changes the way the "Program Files" Folder is. If you have an antivirus, you might want to turn it off while installing and running the game.


After this I see that there wasn't any response from the original poster (Nobiru) as to whether or not this solved the problem. In many cases this is typical on the forum. Case closed, we tried.  :-/

Number two. Technical help. With regard to computer software I am not an expert or anything close for that matter. When someone posts having difficulty installing a game I try my best and I do one of two things. I run to my closet or to the local library and try installing the game hands on using systems as close to the originator as possible. In this case I was earlier able to install and successfully run the game on my XP machine with GeForce card using the patch you recommended. Next step now is to see if I can run CK2 with an ATI card using Windows Vista, as I don’t have the hardware to try this with XP.
[img]http://i208.photobucket.com/albums/bb35/Camaroboy1968/CK2.jpg?t=1261072854[/img]

Game installs and plays at XP SP3 compatability.
System: Windows Vista 64 w/ ATI Radeon HD 4870


18 DEC 2009 at 5:12am

Nobiru

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Actually I tried to reply a couple of weeks ago, but I don't think my comment "took" on your server.

Anyway, I tried some of the settings that were suggested, and they didn't seem to work.  Then I tried reinstalling the game in the My Documents folder, and that didn't seem to make any difference, either.  So I'm afraid there's some other technical issue that we don't know about.

I'm considering trying to install it on my old computer with Windows 98, and see how that goes.  But I hardly ever use that computer, and I don't entirely remember the setup there.  Still might be worth a try, but you know, I have to unplug everything because it shares a monitor with the current XP beast.

Thanks for your suggestions, people.

Nobiru

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17 OCT 2010 at 6:52pm

CrisGer

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I just tried a install of CK2 on my XP SP3 Pro set up with Nvida 8600 GT card and indeed it would not open ...then i added the patch that there is a link for above and it runs fine.  No need to do any other tweaking.

Hope that offers some hope


[img]http://img179.imageshack.us/img179/614/ck2f.jpg[/img]

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18 OCT 2010 at 5:51pm

Nobiru

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Thanks, Cris.  My understanding is that the patch is only for the NVidia card, and unfortunately I have an ATI card.  But I'm sure this information will help some people.

Nobiru

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19 OCT 2010 at 11:17am

ukpetd

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I'm on win 7 and ATI. CK2 will not play either on this or my old XPpro SP3 Nvidea system.

The win 7 monitor will not turn down to a low enough resolution.

Don't know what the XP problem is. All I get is a complete collapse to the desktop when I try to run the game.

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29 OCT 2010 at 3:15pm

AlienBZ

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Nobiru, did you try editing CK 2's config.ini file to bFullScreen=0? Perhaps the game will play in windowed mode.

What else does the game's config.ini file say? Can you post a screenshot of it's contents?
Doin' Warp 9 to the Great Kingdom of Adventure Games of Outer Space

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29 OCT 2010 at 4:29pm

Mr Innocent.

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I had the same problem as Nobiru, with an ATI Radeon 3850 GPU, and guess what? The "nvidia patch" worked like a charm for me too, game runs fine after installing it  :
.

 


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19 NOV 2010 at 2:18am

Nobiru

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If you will scroll back up far enough, you will see that I earlier tried both the patch and opening the program in windowed mode.  Neither worked in my case.

Nobiru

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6 APR 2011 at 6:21am

Nobiru

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As one of the previous posters suggested, I tried playing CK2 in Windowed mode.  This didn't work either.

Nobiru

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7 APR 2011 at 7:31pm

Jenny100

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Originally Posted By kaliman (29 OCT 2009 4:25am)
I recently bought a copy of Crystal Key II, and it won't load on my 2004 PC with XP Pro, plenty of memory, and a Radeon 9800 Pro video card.  It starts to load, then gives an error message saying "CK2.exe has encountered a problem and needs to close."  Problem is, it just won't tell me what it thinks the problem is.

What's interesting about your post is that you say you're using a computer from 2004, around the time the game came out. Around that time, people started installing XP SP1 and suddenly 3 games stopped working: Crystal Key 2, The Omega Stone, and Cameron Files 2. One of the updates included with SP1 did something that made these 3 games not work anymore. I think hotfix KB824141 was the culprit. People who'd installed the hotfix separately could uninstall it and get their games back. But if they'd received the update as part of SP1 they were stuck with it. XP SP2 supposedly fixed the problem, but it didn't work for everyone. The fact that you have a 2004 computer makes me wonder if your problem is related to the problem with SP1. I haven't heard that computers that came with XP SP2 or later are affected. But you might be affected if you ever had XP SP1 and then updated to XP SP2 from that.

Unfortunately the only "fix" I ever read for the SP1 problem was a format/reinstall of Windows, which is kind of drastic and wouldn't work if your computer came with SP1.

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8 APR 2011 at 6:46am

Nobiru

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Jenny,

I've had Windows XP with Service Packs 1 and 2 for a long time.  A couple of years ago the thing crashed.  I took it in to Central Computer and they wiped out everything, reinstalling XP and Service Packs 1, 2, and 3.  So that's where I am now.

I considered installing CK2 on my old computer with Win 98, but that didn't have enough disk space.  I had no idea CK2 took up so much space.  If I get a new computer, of course I'll try it on that.  It will have probably have Windows 7, and I have no idea how games will be affected.

Nobiru

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21 APR 2011 at 2:40pm

CrisGer

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Yes it seems to work for both in many cases..a classic game with lots of good qualities. Glad we can keep playing it.

I put the patch in my game aides and patches archive here:

http://www.gamefront.com/files/17911334/crystalkey2_nvidia_patch_rar

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22 APR 2011 at 6:17am

Nobiru

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Amazing!  I tried your patch--this is not the first time, but maybe there's something different about your version?  Anyway, the program loaded for the first time.  I wonder if Service Pack 3 has anything to do with it?

Nobiru

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23 APR 2011 at 5:17am

CrisGer

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I carefully tune all the patches and fixes I host for the widest possible range of computers so we can help keep the classics alive. I am very happy it worked for you..that is lovely news. Enjoy a wonderful game. I will keep adding to my Fix Archive as i am able to complete patch packs.

Enjoy.

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23 APR 2011 at 9:35pm

Jenny100

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Originally Posted By CrisGer (23 APR 2011 5:16am)
I carefully tune all the patches and fixes I host for the widest possible range of computers...

Are you saying you tweaked the patch to make it more compatible?

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28 APR 2011 at 6:05am

CrisGer

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Yes i do work on some of the patches when i can and when i can figure out what will help them. I am not an expert but i ask around and consult with other researchers to try to keep things working on new systems as much as possible. One of the best places to get help is Vogons, as it has some great old hands at such things.  The ScummVM team also has a LOT of knowledge about older engines and challenges. And some things are just dumb luck, i managed to find the tools and obscure aides to keep some of the old Atlantis games working but it is hit or miss sometimes with new systems.

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29 APR 2011 at 12:40am

Jenny100

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Wow!
What patches do you have in your Fix Archive?
It sounds like a great resource.
Is it possible to download them all?

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